Guide V-092

Democratic therapeutic community

Maxwell JonesUnited Kingdom
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[source: …] where a claim comes from[uncertain] not confirmed in a primary source[synthesis] the writer's reconstruction

1. Introduction

Version followed: the UK democratic therapeutic community (DTC) tradition in the Henderson Hospital / Rapoport lineage, as currently defined by the Consortium for Therapeutic Communities (TCTC) and the Community of Communities (CofC) core values (2008 consultation); prison practice as specified in HM Prison Service PSO 2400 Democratic Therapeutic Communities (Issue 218, 2004; core model accredited by the Correctional Services Accreditation Panel, March 2004); structures as summarised by Campling (2001). The Haigh & Pearce (2017) handbook The Theory and Practice of Democratic Therapeutic Community Treatment is the current book-length statement of the model but is drawn on only through its publisher page [uncertain where this guide may differ from it].

A DTC is a model of treatment environment, not a single manualised therapy. It is a time-limited, group-based programme (residential, day or "mini") in which the community of members and staff is itself the main therapeutic agent: an "open living-learning environment" where residents and staff make decisions together and anything can be questioned by the whole community [source: PSO 2400, 2.4]. It is used mainly for people with personality disorder and complex emotional needs, in NHS and voluntary-sector services, and for serious offenders in prisons (HMP Grendon, the first prison DTC, opened 1962) [source: TCTC How TCs Work]. Henderson Hospital, the reference residential DTC studied by Rapoport (Community as Doctor, 1960), closed in 2008 [source: Barrelblog 2018]. Maxwell Jones is conventionally credited as the founder of the Henderson model [uncertain: not confirmed].

How change happens: members join a network of close, family-like relationships in which long-standing patterns of relating and of managing emotion are re-enacted in everyday living, examined openly by peers and staff in a "culture of enquiry", and relearned; members take responsibility for themselves and each other, so the experience of belonging, being held to account and having real influence is itself the treatment [source: TCTC How TCs Work; Campling 2001]. Haigh frames this as re-providing, in sequence, the developmental experiences of attachment, containment, communication, involvement and agency, the last two being specific to TCs [source: Campling 2001, citing Haigh; Haigh 2013 abstract].

2. Framework

Formats [source: TCTC How TCs Work; PSO 2400; Campling 2001]

  • Residential DTC: 24-hour community living; staff and residents share daily living tasks.
  • Day TC: attendance three or more days per week. Mini TC: fewer than three days per week.
  • Prison DTC: a wing or whole prison run as a TC, with dedicated space (separate residential and association areas, small-group rooms, and a community room large enough for everyone to sit in one circle and see each other) [source: PSO 2400, 4.4].
  • Treatment is delivered almost entirely through groups and community life; individual therapy is generally not offered (Henderson: none; Grendon: "no individual sessions") [source: Barrelblog 2018; Community Care, Grendon].

Phases

PhaseGoalTypical format and lengthCriteria for moving on
1. Engagement and preparationInform, build motivation, let the person sample the modelWritten (sometimes audio or video) information; pre-admission or preparation group (e.g. Winterbourne: half a day per week) [source: Campling 2001]. TCTC calls admission "a model of stepped care" [source: TCTC How TCs Work]The service user decides when and whether to move to the next stage [source: TCTC How TCs Work]
2. AssessmentEstablish suitability and risk; begin a therapy planComprehensive clinical assessment [source: Campling 2001]. Prison: suitability assessment up to 3 months on arrival; Grendon runs a 12-week induction, during which most drop-outs (about 20% overall) occur [source: PSO 2400, 3.3; Community Care, Grendon]Assessed as suitable; prisoners assessed unsuitable return to the sending prison [source: PSO 2400, 3.3]
3. Selection (joining)Membership decided by the communityExisting members vote at a case conference, selection group or admissions panel [source: TCTC How TCs Work]. Henderson: majority vote of nine residents and three staff [source: Barrelblog 2018]Majority vote to admit
4. Therapy (membership)Living-learning: re-enactment, feedback, responsibility, relearningTime-limited: none of the personality-disorder TCs are open-ended [source: TCTC How TCs Work]. Henderson: maximum one year [source: Barrelblog 2018]. Prison: expected stay at least 18 months [source: PSO 2400, 2.3]. Weekly pattern belowStaying depends on keeping the mandatory rules and on community votes; early departure at Henderson was by vote of the whole community [source: Barrelblog 2018]; in prison, those who drop out or are voted out in the first six months go back to the sending establishment [source: PSO 2400, 3.4]
5. Leaving and afterWork through ending; transitionPrison: End of Therapy Report and End of Therapy Case Conference; a "progressive move" is sought [source: PSO 2400, 3.5-3.6]. Some TCs run formal or informal post-therapy programmes led by staff or service users; Henderson ran an outreach service [source: TCTC How TCs Work; Campling 2001; Barrelblog 2018]Planned end date reached, or end agreed by the community

Typical week

  • NHS/residential pattern: community meeting at the start and end of each day, usually chaired by a resident; psychotherapy, activity and work groups that feed back into the community meeting; crisis meetings callable at any hour [source: Campling 2001]. Henderson held its daily community meeting at 9.15am [source: Barrelblog 2018].
  • Prison pattern (PSO 2400 sample timetable): community meetings Monday and Friday and small groups Tuesday to Thursday, each 09:00-10:30; also prisoner feedback time, quiet time, daily staff feedback/supervision, staff meetings, accredited offending behaviour programmes, complementary therapies (e.g. art therapy, psychodrama), work, education and evening association [source: PSO 2400, 2.5-2.7, Annex A]. Grendon wings hold up to 40 men, each with its own psychologist and psychotherapist [source: Community Care, Grendon].

Staffing [source: TCTC How TCs Work; PSO 2400, 4.1-4.3]

  • Multidisciplinary team with psychiatric input and specialist psychotherapists, plus "social therapists" (staff selected for personal qualities rather than professional training) and ex-service users. Prison: officers, psychologists, psychotherapists and probation officers, all acting as group facilitators under a Therapy Manager.
  • Structure for staff comes from job descriptions, agreed processes for everyday problems, and supervision.

Quality assurance, accreditation and "delivering under the name"

  • There is no licence fee or single proprietary manual; TCs are defined by shared values rather than specific methods, and the CofC core standards are built on ten core values. Services join the Community of Communities quality network (Royal College of Psychiatrists) and can be accredited by showing that their practice is based on the core values [source: TCTC How TCs Work].
  • Prison DTCs must comply with the Accredited Manuals, meet the Service Standards, join CofC, and undergo annual review against accreditation standards, partly by an external professional body. Staff pass a suitability selection procedure and receive role-specific training [source: PSO 2400, 4.2-4.3, 5.1, 6.2]. Officers and chaplains at Grendon complete accredited courses before running group work [source: Community Care, Grendon].
  • TCTC runs training and consultancy for TC staff [source: TCTC How TCs Work, site links]; details of specific courses are [uncertain].

3. Guiding principles

Rapoport's four themes (Henderson, 1960) [source: TCTC How TCs Work; Campling 2001, who stresses they are "principles in tension with each other"]

  • Democratisation: members have a significant voice in decisions that affect their lives, within realistic limits. Practice: put real decisions (admission, discharge, rules, jobs) to the community vote and accept the outcome unless it breaches the safety frame.
  • Permissiveness: members can express feelings and show their usual behaviour without immediate punishment; it is mostly limited to verbal expression and is confronted when it harms or excludes others. Practice: tolerate and examine difficult behaviour rather than suppress it, but name its impact.
  • Reality confrontation: members are continuously shown how their behaviour affects others; linked to staff accountability for a safe frame. Practice: bring the consequences of behaviour back to the community, every time, through peers.
  • Communalism: shared living, tasks and open communication; flattened hierarchy. Practice: share chores, information and decisions; avoid private side-arrangements.

Haigh's five developmental qualities ("quintessence of a therapeutic environment") [source: Campling 2001; Haigh 2013 abstract only; detail [uncertain]]

  • Attachment: belonging is the starting point. Practice: make joining, membership and leaving explicit, marked events.
  • Containment: a safe, reliable frame. Practice: keep timetable, rules and staff responses predictable.
  • Communication: openness and a culture of enquiry. Practice: treat all behaviour as material to be talked about in groups.
  • Involvement (also called inclusion) and agency: specific to TCs. Practice: give members genuine responsibility for each other and for running the community.

TCTC / CofC ten core values (2008) [source: TCTC Core Values; paraphrased]

  • Attachment: secure relationships are a basic need. Practice: protect continuity of membership and relationships.
  • Containment: people need a safe, supportive setting to change. Practice: hold boundaries firmly and kindly.
  • Respect: nobody is reduced to their difficulties. Practice: address members as people with strengths and expertise, not diagnoses.
  • Communication: all behaviour has meaning worth understanding. Practice: ask "what is this saying?" before "how do we stop it?".
  • Interdependence: wellbeing grows where both sides' needs are acknowledged. Practice: let members help each other and be helped.
  • Relationships: understanding how we relate improves personal, family, social and work life. Practice: link here-and-now community behaviour to outside relationships.
  • Participation: influence over one's environment builds ownership and accountability. Practice: members chair meetings, hold roles and vote.
  • Process: reflecting before acting is often better. Practice: resist quick staff fixes; take issues to the group.
  • Balance: good and difficult experiences both contribute to growth. Practice: expect cycles of disturbance; do not panic at them.
  • Responsibility: individuals owe duties to the group, and the group owes care to each member. Practice: hold members accountable and hold the community accountable for its members.

Staff stance and operational principles

  • Culture of enquiry: everyone questions themselves, each other, staff, management and group processes; understanding is not held only by professionals [source: Campling 2001]. Practice: staff decisions are open to challenge in the community meeting.
  • Authenticity with firm boundaries: staff are "essentially themselves", not role-playing professionals, while keeping strict professional boundaries [source: Campling 2001]. Practice: respond personally and honestly; no dual relationships.
  • No secrets, no special relationships; information into the large group: aim to bring as much information as possible into the community meeting to prevent splitting [source: Campling 2001]. Practice: tell members at the outset that what is said to one staff member is shared with the team and, where relevant, the community; most TCs avoid keyworkers for this reason.
  • "Nothing is hidden from the group" (Grendon group agreement) [source: Community Care, Grendon]. Practice: agree openness explicitly in each group.
  • Staff hold the frame: hierarchy is flattened and decisions delegated, but staff remain responsible for safety and the frame [source: Campling 2001]; in prison, staff hold a veto in certain areas but must explain reasons to the whole community [source: PSO 2400, 2.8]. Practice: use the veto rarely, openly and with explanation.
  • A small number of non-negotiable rules: certain rules are mandatory, e.g. no drugs, no violence, no sex [source: PSO 2400, 2.7]; most TCs have a "no harm to others" rule, and self-harm is strongly discouraged [source: TCTC How TCs Work]. Practice: everything else is set by the community's constitution and votes.
  • Peer accountability: unacceptable behaviour is challenged by peers; learning respectful boundaries is core work [source: TCTC How TCs Work]. Practice: staff invite peers to respond first.
  • Voluntariness and non-coercion: at Henderson entry and stay were voluntary, with no Mental Health Act powers, restraint or curfews, and no psychotropic medication [source: Barrelblog 2018]. Practice: membership is a choice that must be renewed; note that current NHS services vary on medication [uncertain: not stated].
  • Grounding in practical tasks: combine therapy with chores, cooking or gardening and balance rehabilitation with psychotherapy [source: Campling 2001]. Practice: treat how a task is done as therapy material.
  • Monitor the community as a whole: put the "ward atmosphere" on the agenda and track cycles of healthy functioning and heightened disturbance [source: Campling 2001]. Practice: staff review the state of the community daily, not just individuals.
  • Patients as experts in their own experience alongside staff training and supervision [source: Campling 2001]. Practice: consult members on community problems before deciding.
  • Time-limited membership [source: TCTC How TCs Work]. Practice: make the end date known from the start and work towards it.

4. Intervention inventory

DTC "interventions" are structures of community life rather than discrete techniques. The sources name the structures; the step-by-step detail below is mostly operational synthesis built on them and is tagged accordingly. Example language is illustrative throughout.

4.1 Pre-admission information and preparation group

  • Purpose / when: before assessment, to let prospective members understand and sample group-based, peer-led treatment and decide for themselves; part of the stepped-care admission route [source: Campling 2001 (written, audio or video information; Winterbourne half-day weekly pre-admission programme); TCTC How TCs Work].
  • Steps [synthesis]: (1) send plain written information on the programme, rules, length, voting and the no-secrets policy; (2) invite to a regular preparation group, ideally co-facilitated with current or ex-members; (3) let the person attend several sessions; (4) explicitly hand the decision to proceed to the person; (5) review attendance and use of the group as one indicator of readiness.
  • Example language (illustrative): "Nothing here is decided for you behind closed doors. If you join, the other members will have as much say as we do, including about whether you stay. Come to a few of these groups and see whether that feels possible."
  • Watch for: idealisation of the community as rescue; people attending only to satisfy a referrer. Working: the person asks questions about the rules and voting, and attends without prompting [synthesis].

4.2 Assessment and therapy plan

  • Purpose / when: establish suitability and risk and agree individual targets. In prison, assessment lasts up to 3 months on arrival, and each resident has a Therapy Plan drawn up alongside the Sentence Plan and OASys [source: PSO 2400, 2.6, 3.3]; NHS services use comprehensive assessments [source: Campling 2001].
  • Steps [synthesis on the sourced structure]: (1) clinical and risk history, including self-harm, violence and substance use; (2) formulate the person's relational patterns and how they are likely to show up in community life; (3) check capacity to tolerate group living and the non-negotiable rules; (4) agree 2-4 individual targets in the member's words (in prison, linked to offending); (5) record that the plan will be shared with the community.
  • Example language (illustrative): "From what you've told me, when people get close you tend to leave before they can. In a community that will probably happen in front of everyone. What would you want the others to do when they see it?"
  • Watch for: assessment becoming a private one-to-one alliance that the community never sees. Working: targets are concrete enough that peers can notice them.

4.3 Selection by members (admission vote)

  • Purpose / when: at the point of joining, so that membership is conferred by the community, establishing belonging and peer responsibility from day one. Members vote at a case conference, selection group or admissions panel [source: TCTC How TCs Work]; at Henderson admission was by majority vote of nine residents and three staff [source: Barrelblog 2018].
  • Steps [synthesis on the sourced structure]: (1) the candidate meets a panel with more members than staff; (2) members and staff ask about history, reasons for coming and what the candidate expects to find hard; (3) the candidate leaves the room; (4) open discussion, with staff giving clinical risk information that members need to make a safe decision; (5) vote; (6) the decision and its reasons are given to the candidate, including what members want to see if rejected and reapplying.
  • Example language (illustrative), staff to panel: "Before we vote, what did you each notice about how they talked about the people who've let them down? Would you be willing to live with that?"
  • Watch for: votes driven by liking or rivalry; staff covertly steering. If staff override, it must be done openly with reasons (see 4.6). Working: members later refer back to why they voted someone in.

4.4 Induction / assessment phase on the unit

  • Purpose / when: the first weeks of membership; orientation and continued mutual assessment. Grendon runs a 12-week induction, during which most drop-outs occur [source: Community Care, Grendon]; prison TCs assess suitability for up to 3 months [source: PSO 2400, 3.3].
  • Steps [synthesis]: (1) assign an established member as an informal guide (a peer role, not a keyworker); (2) explain the timetable, constitution and roles; (3) newcomer introduces themselves in the community meeting and, as the community expects, begins to speak about their history or offending in small group; (4) review at the end of the phase with the community.
  • Example language (illustrative): "Most people who leave do so in the first weeks, often when it starts to matter. If you find yourself packing, bring that to the meeting first."
  • Watch for: the early drop-out peak; newcomers being scapegoated or adopted by a subgroup. Working: the newcomer raises something about themselves in a group without being asked.

4.5 Community meeting (large group)

  • Purpose / when: the central structure where the community regulates itself, brings all information into the open, reduces paranoia and splitting, and makes decisions [source: PSO 2400, 2.7; Campling 2001]. NHS pattern: start and end of each day [source: Campling 2001]; Henderson: daily at 9.15am [source: Barrelblog 2018]; prison: twice weekly, 90 minutes [source: PSO 2400 Annex A; Community Care, Grendon].
  • Steps: (1) everyone sits in one circle where all can see each other [source: PSO 2400, 4.4]; (2) a resident chairs, elected by the community [source: PSO 2400, 2.7; Campling 2001]; (3) agenda typically includes feedback from small, work and activity groups and from staff meetings, overnight events, self-harm, rule-breaking and the general atmosphere [source: Campling 2001]; (4) visitors may observe but only state their name and business when asked (Henderson practice) [source: Barrelblog 2018]; (5) decisions are taken by vote [source: PSO 2400, 2.8]; (6) staff contribute as members, interpreting and linking, and use their veto only openly [synthesis on PSO 2400, 2.8]; (7) end with a check of who is in difficulty and what support is arranged before the next meeting [synthesis].
  • Example language (illustrative), staff: "Three people have mentioned the noise last night but nobody's said whose it was. What makes it hard to name it here?" / "I notice we've spent twenty minutes on the rota and none on Sam's leaving date."
  • Watch for: the chair being left alone with a hostile room; issues bypassed into corridors; staff talking more than members. Working: members raise each other's behaviour unprompted and the meeting takes difficult decisions without staff steering.

4.6 Constitution, rule-making and the staff veto

  • Purpose / when: ongoing; makes the frame something residents help own [source: Campling 2001]. The community can amend its constitution, but certain rules are mandatory (no drugs, no violence, no sex in prison TCs) [source: PSO 2400, 2.7]; most TCs have a "no harm to others" rule [source: TCTC How TCs Work]. Staff hold a veto in certain areas but must explain their reasons to the whole community [source: PSO 2400, 2.8].
  • Steps [synthesis on the sourced structure]: (1) keep a written constitution listing the mandatory rules (not votable) and the community rules (votable); (2) proposals for change are tabled in a community meeting and voted at a later one so there is time to reflect; (3) staff state in advance which areas fall within the veto; (4) when the veto is used, a named staff member explains it in the next community meeting and the community's response is discussed.
  • Example language (illustrative): "We're not going to accept that vote, and I want to explain why: it would mean nobody checks on Jo overnight, and that's a safety line we hold. I'd like to hear what it's like to be overruled."
  • Watch for: rules multiplying as a defence against anxiety; staff using the veto to avoid conflict. Working: members defend the rules to newcomers in their own words.

4.7 Small psychotherapy groups

  • Purpose / when: the core therapy alongside the community meeting [source: PSO 2400, 2.5]. In prison TCs, three times a week (about 90 minutes), where residents discuss their offending, link current and past behaviour, and work on individual targets [source: PSO 2400, 2.6; Community Care, Grendon]. Grendon groups are psychodynamic and agree that "nothing is hidden from the group" [source: Community Care, Grendon].
  • Steps [synthesis on the sourced structure]: (1) stable membership with one or two staff facilitators; (2) agree openness explicitly; (3) start from here-and-now events in the community, then link to history (and, in prison, the offence); (4) invite peers to respond before staff; (5) close by agreeing what will be fed back to the community meeting.
  • Example language (illustrative): "When you shouted at the officer this morning, was there anything familiar about that feeling? Others in the group might recognise it."
  • Watch for: history told as a rehearsed story; peers colluding. Working: members connect their community behaviour to their past without prompting.

4.8 Crisis (emergency) meetings

  • Purpose / when: called at any time of day or night when something affects the whole community, typically when someone feels like self-harming [source: Campling 2001; Barrelblog 2018].
  • Steps [synthesis on the sourced structure]: (1) agreed procedure for who can call one (any member) and who must attend (e.g. all residents on site plus staff on duty); (2) the person in crisis, or the member who called it, says what is happening; (3) the community explores what triggered it and what support each person can offer; (4) agree a concrete plan to the next scheduled meeting (who stays with whom, check-ins); (5) bring the event and the plan to the next community meeting. Staff remain responsible for clinical risk assessment and for escalating to emergency services where needed, alongside the meeting.
  • Example language (illustrative): "Thank you for calling the meeting rather than doing it. What does everyone need to know so that you're not alone with this tonight?"
  • Watch for: crisis meetings becoming the main source of attention; risk being held only by peers. Working: fewer acts and more meetings over time; members can name triggers.

4.9 Handling rule-breaking and boundary transgressions

  • Purpose / when: whenever a rule or boundary is broken: reality confrontation through peers. Unacceptable behaviour is challenged by peers [source: TCTC How TCs Work]; at Henderson, acting out (e.g. slamming a door) placed a resident "outside the (conceptual) boundary of the community" until they asked the community's blessing to come back in [source: Barrelblog 2018]; communities vote on whether a member stays [source: Community Care, Grendon; Barrelblog 2018]; staff hold final say in prison but usually follow the wing [source: Community Care, Grendon].
  • Steps [synthesis on the sourced structure]: (1) the behaviour is raised in the next community meeting, ideally by the member or a peer; (2) the member describes what happened and what led to it; (3) peers say how it affected them; (4) for breaches of mandatory rules, the constitution's consequence applies (in prison, possible removal; drop-outs and those voted out in the first six months return to the sending prison [source: PSO 2400, 3.4]); (5) for community rules, the community decides a response, which may include a vote on whether the person stays or the requirement to ask to be readmitted; (6) staff check that the response is proportionate and not a punishment ritual.
  • Example language (illustrative): "You've told us what you did. Before we decide anything, I'd like people to say what it was like to be on the receiving end."
  • Watch for: scapegoating; the community exporting a difficult member; inconsistency across members. Working: members bring their own breaches before others do.

4.10 Resident roles, elections and jobs

  • Purpose / when: throughout; participation and agency. The community elects a prisoner chairperson for the large group [source: PSO 2400, 2.7]; residents usually chair meetings [source: Campling 2001]; a prisoner wanting a particular job must convince the wing he is suitable [source: Community Care, Grendon].
  • Steps [synthesis]: (1) list roles in the constitution (e.g. chair, deputy, rota and representative roles); (2) candidates stand and say why they want the role; (3) community votes; (4) fixed terms; (5) role-holders report back in community meetings; (6) performance in a role is legitimate therapy material.
  • Example language (illustrative): "You've been chair for a month and you've never once raised your own behaviour. What would it mean to be one of the members again for a moment?"
  • Watch for: roles used to hide or dominate. Working: role-holders can be challenged and stay in role.

4.11 Shared daily living, work and activity groups

  • Purpose / when: daily; communalism and grounding. Staff and residents share daily living tasks [source: Barrelblog 2018]; activity and work groups feed back into the community meeting; practical tasks such as chores or gardening keep residents grounded [source: Campling 2001]; in prison, behaviour at work and in education can be raised in therapy groups [source: PSO 2400, 2.5].
  • Steps [synthesis]: (1) run a rota for cleaning, cooking and maintenance decided by the community; (2) staff work alongside members; (3) note how people handle tasks (avoidance, control, rescuing); (4) feed observations into the community meeting.
  • Example language (illustrative): "I noticed you redid Kim's washing-up. Is that something you do elsewhere when you don't trust others?"
  • Watch for: tasks done by a few; staff withdrawing to the office. Working: everyday conflicts are brought to groups as learning, not complaints.

4.12 Feedback and linking between settings

  • Purpose / when: after every group and activity, to keep one shared picture of each member and prevent splitting: as much information as possible goes into the large group [source: Campling 2001]; the prison timetable includes "prisoner feedback" slots, and behaviour in work, education and other programmes can be raised in groups [source: PSO 2400, 2.5, Annex A].
  • Steps [synthesis]: (1) each small or activity group nominates someone to give a short summary to the next community meeting; (2) staff add what happened in staff meetings that concerns the community; (3) members are told beforehand what will be fed back.
  • Example language (illustrative): "From small group: Lee talked about his brother for the first time and asked us not to go into detail here, but he wants people to know he's having a hard day."
  • Watch for: feedback used to shame; members using one setting to say what they avoid in another. Working: the same themes are recognised across settings.

4.13 Peer support networks and out-of-hours support

  • Purpose / when: between sessions, especially in day TCs without 24-hour staffing; residential settings provide 24-hour support [source: Campling 2001, who mentions peer telephone and email networks].
  • Steps [synthesis]: (1) the community agrees a list of members willing to be contacted out of hours; (2) agree what contact is for (support to get to the next meeting, not therapy by phone); (3) any contact is reported in the next community meeting; (4) give everyone the service's out-of-hours crisis number so peers are never the only safety net.
  • Example language (illustrative): "If you ring someone tonight, the deal is that you both mention it in the morning meeting. That's what keeps it support rather than a secret."
  • Watch for: exclusive pairings; peers holding risk they cannot manage. Working: calls lead to attendance and disclosure next day.

4.14 Working with self-harm in the community

  • Purpose / when: members who self-harm. Most TCs strongly discourage self-harm [source: TCTC How TCs Work]; at Henderson residents were not expected to give up self-injury immediately, but their actions were understood in terms of their effect on the community [source: Barrelblog 2018]; self-harm is a standing community-meeting topic and the usual trigger for crisis meetings [source: Campling 2001].
  • Steps [synthesis, following standard UK risk practice]: (1) at assessment, agree a safety plan, lethal-means counselling (safe storage, removal of means) and what the community will do; (2) encourage calling a crisis meeting before acting; (3) after an act, ensure physical care first, then bring it to the community meeting; (4) explore impact on others and what the act communicated; (5) staff carry out and record a clinical risk review independently of the community process and escalate if risk is high.
  • Example language (illustrative): "We're not going to pretend it didn't happen, and we're not going to throw you out for it. We want to understand what it was saying, and what it was like for the people who found you."
  • Watch for: contagion across members; punitive responses; peers carrying clinical responsibility. Working: members call meetings instead of acting.

4.15 Complementary and adjunct therapies

  • Purpose / when: to add non-verbal and structured work. Prison TCs list complementary therapies such as art therapy and psychodrama, plus accredited offending behaviour programmes, in the timetable [source: PSO 2400, Annex A]; NHS TCs use activity groups [source: Campling 2001].
  • Steps [synthesis]: run as scheduled groups led by suitably qualified practitioners; feed themes back to the community.
  • Watch for: adjuncts becoming a refuge from the core groups. Working: material from them is used in small group and community.

4.16 Staff team structures: feedback, staff meetings and supervision

  • Purpose / when: daily; staff process the community's projections, stay consistent, and monitor the community as a whole. Staff avoid secrets and special relationships and work as a team holding different aspects of a member's personality [source: Campling 2001]; the prison timetable has daily staff feedback/supervision, staff meetings and individual supervision; all facilitators are supervised by the Therapy Manager [source: PSO 2400, 4.1, Annex A].
  • Steps [synthesis]: (1) a short staff meeting after each community meeting and group to share observations; (2) review the community's state ("ward atmosphere", cycles of disturbance) [source: Campling 2001]; (3) identify splits among staff and trace them back to members' patterns; (4) regular external or senior supervision; (5) report relevant staff discussion back to the community.
  • Example language (illustrative), staff to staff: "Two of us feel protective of Alex and two of us are furious. That's probably Alex's world in miniature. What do we take back to the meeting?"
  • Watch for: staff forming a closed inner group; burnout. Working: staff disagreements are named and resolved before the next community meeting.

4.17 Leaving: ending work and end-of-therapy review

  • Purpose / when: throughout, intensifying near the end date. Endings are especially hard for this client group [source: Campling 2001]. In prison, transfer requires an End of Therapy Report and End of Therapy Case Conference, and a "progressive move" is sought [source: PSO 2400, 3.5-3.6].
  • Steps [synthesis on the sourced structure]: (1) keep leaving dates visible in the community; (2) the leaver reviews their targets in small group and community meeting; (3) peers give feedback on change and remaining risks; (4) practical plan for housing, work, support and relapse warning signs; (5) written end-of-therapy report and review meeting with the person and onward services; (6) a marked farewell in the community.
  • Example language (illustrative): "You've got six weeks left and you've stopped coming to the evening meeting. Is that you leaving us before we can leave you?"
  • Watch for: sudden unplanned exits, relapse or rule-breaking near the end, idealised goodbyes. Working: the leaver can talk about loss and disappointment as well as gains.

4.18 Post-therapy and outreach programmes

  • Purpose / when: after leaving, to support transition. Some TCs run formal or informal post-therapy programmes, led by staff or service users [source: TCTC How TCs Work]; some run follow-up programmes [source: Campling 2001]; Henderson had an Outreach Service [source: Barrelblog 2018].
  • Steps [synthesis]: offer a time-limited leavers' group, alumni contact or service-user-led group; agree its purpose and end date before discharge.
  • Watch for: the post-therapy group becoming a way of never leaving. Working: use declines as outside networks grow.

5. Handling problems

The sources name some of these problems (endings, splitting, cycles of disturbance, early drop-out, self-harm) but give little procedure. Responses below are [synthesis] unless a source is given. Example language is illustrative.

Early drop-out (induction peak). Most Grendon drop-outs happen in the 12-week induction [source: Community Care, Grendon]. Response: name the drop-out risk at joining; ask newcomers to bring any wish to leave to the community meeting before acting; give each newcomer a peer guide; review at the end of induction. "Before you go, would you let the meeting hear why? You can still leave afterwards."

Stuck member (attends but nothing changes). Response: bring the stuckness itself to the community meeting; ask peers what they see; revisit therapy-plan targets in small group; consider whether a role is being used to hide. "You're here every day, and I don't know you any better than in month one. What do the rest of you notice?"

Resistance as rule-testing or anti-staff alliances. Response: treat it as communication (core value: behaviour has meaning [source: TCTC Core Values]); bring it into the large group rather than handling it privately; staff stay authentic and explain their position; avoid escalating control. "It sounds as if staff are the enemy this week. What did we do, and what does it remind people of?"

Splitting of staff or between settings. Campling identifies splitting as a core risk; the remedy is open information in the large group and staff working as one team [source: Campling 2001]. Response: daily staff feedback meeting; trace staff disagreements to members' patterns; report the split back to the community in non-blaming terms.

Overwhelm and cycles of disturbance across the whole community. Communities cycle between healthy functioning and heightened disturbance [source: Campling 2001]. Response: increase structure (keep timetable, add a crisis or extra community meeting), put the atmosphere itself on the agenda [source: Campling 2001], look for unspoken events (a departure, a staff change, a secret), and support staff through supervision. Do not abandon democratic process wholesale; if staff must take a decision, explain it in the community (veto rule [source: PSO 2400, 2.8]).

Individual overwhelm, dissociation or acute distress in a group. Response: slow down, ground the person, ask what they need from the group now, and agree who will stay with them afterwards; follow with a risk review by staff.

Self-harm and suicidal crisis. See 4.14 and 4.8. Keep clinical risk assessment, safety planning and lethal-means counselling (storage and removal) with staff; never let peer process replace emergency care; follow local safeguarding and crisis protocols. Watch for: contagion, competition for crisis meetings, punitive votes.

Non-adherence (missing groups, not doing chores, not raising issues). Response: absence is raised by peers in the community meeting; the constitution sets consequences decided by the community; staff link the pattern to the member's history. "When you're not here, people talk about you anyway. Would you rather be in the room for it?"

Rupture with staff or the community (e.g. after being overruled, voted against, or confronted). Response: acknowledge the hurt openly in the meeting; staff own their part; explain any veto [source: PSO 2400, 2.8]; use the Henderson-type route back in, where the person asks the community to readmit them after acting out [source: Barrelblog 2018], framed as reconnection rather than humiliation.

Scapegoating, bullying and punitive votes. Response: staff name the process, ask what the scapegoat is carrying for the group, and check that consequences are proportionate; staff may need to use the veto to stop an unjust exclusion, with reasons given.

Breaches of mandatory rules (violence, drugs, sex, harm to others). These rules are not open to vote [source: PSO 2400, 2.7; TCTC How TCs Work]. Response: ensure immediate safety, involve the police or prison security where required, then bring the breach to the community for understanding and decision within the constitution. In prison, early drop-outs and those voted out return to the sending prison [source: PSO 2400, 3.4].

Secrets, subgroups and relationships between members. Response: restate the no-secrets agreement; invite those involved to bring it to the meeting; treat sexual relationships under the mandatory rules where they apply.

Boundary pressure on staff (requests for private time, gifts, social media contact). Staff are authentic but keep strict professional boundaries and avoid special relationships [source: Campling 2001]. Response: decline warmly and bring the request (not its private content) to the team and, where relevant, the community.

Endings. Endings are especially difficult for this group [source: Campling 2001]. Response: see 4.17; anticipate regression near the end and interpret it as part of leaving; avoid extending stays to manage anxiety.

Ex-members re-presenting in crisis after leaving. Response: offer the post-therapy group if available [source: TCTC How TCs Work]; otherwise link to community mental health services; avoid informal re-entry outside agreed processes.

Risks specific to the model [synthesis]: (1) power exercised in the name of democracy (peer votes used to bully, or staff steering covertly); (2) peers holding clinical risk; (3) a closed culture resistant to outside scrutiny. Safeguards: external supervision, CofC peer review and accreditation [source: TCTC How TCs Work; PSO 2400, 6.2], clear limits on what is votable, and open recording of staff decisions.

Gaps [uncertain]: The sources did not give detailed procedures for crisis meetings, graduated sanctions, voting thresholds or constitution content (PSO 2400 explicitly leaves these local) or describe the TCTC training curriculum. Haigh and Pearce (2017) is likely to contain templates for these but is not drawn on here [uncertain].

Sources

Sources:

Further reading (not drawn on):

  • Rapoport RN (1960). Community as Doctor: New Perspectives on a Therapeutic Community. London: Tavistock.
  • Haigh R (2013). The quintessence of a therapeutic environment. Therapeutic Communities 34(1).
  • Haigh R, Pearce S (2017). The Theory and Practice of Democratic Therapeutic Community Treatment. London: Jessica Kingsley.
  • Pearce S, Pickard H (2013). How therapeutic communities work: specific factors related to positive outcome. International Journal of Social Psychiatry 59(7):636-645.